From our very first cruise booking with her several years ago, we knew that Susan would become an integral part of our holiday experience.
We book at least a couple of trips a year and her mind-blowing first-hand knowledge and recommendations are another highly valued addition to the service she provides.
She has a remarkable ability to get to know her clients and what will appeal to them, asking all the right questions and always being able to provide a range of suitable options.
Every email or call is promptly answered, everything goes seamlessly, removing any difficulties from the booking procedure, enabling you to simply count down the days and cross your fingers that suitcases will be within the weight limit.
I have actually booked a holiday with only one reply from my initial enquiry and have even emailed from a sun lounger in St Lucia to book seats on a return flight home.
Our ongoing love affair with the wonderful Croatia is completely down to Susan’s insistence that it was for us. We trust her completely.
Simone Overton
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