"You just don't get this kind of service anywhere else" - Shelley
I have always been really pleased with the excellent personal service from Susan. Her travel knowledge and attention to detail is as good...
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Mar 17, 2022
"Susan was brilliant throughout, always contactable and made some great choices for us" - Graham
We were after a good value break for some relaxation and down time. Having never previously been to the Canaries, Susan sent Katherine...
Dec 22, 2021
"Everything is thoroughly considered, personally tailored and nothing is too much trouble"
We have booked several holidays with Susan, starting with our honeymoon in Thailand. Susan came highly recommended, and as we wanted...
Mar 20, 2021
"Susan has always delivered exactly what we wanted" - Peter and Marian
We had always found booking holidays a complete nightmare. When should we go? What do we want to see and do? Will it be safe? Then how...
Mar 14, 2021
"Susan enables us to simply get on with enjoying ourselves" - Tony
Susan has shown unbelievable patience in dealing with our holiday requirements over recent years. Despite several changes of mind, dates...
Feb 26, 2021
"I honestly don't know what I would have done without her!" - Laura
Susan is brilliant at her job. She truly listens to what her clients want from their holidays and does all the hard work, so you don't...
Feb 18, 2021
"I was very impressed with her approach and responsiveness" - Anthony
What am I looking for in a travel advisor? Attention to detail is paramount. The purpose of engaging an expert to oversee arrangements...
Feb 16, 2021
"She never fails to change a basic holiday into a dream experience" - David and Mollie
Susan has been helping plan our holidays for many years and we are so appreciative to have created so many amazing memories. Her...
Feb 1, 2021
“When we count our blessings, we count Susan twice!”- Carol & Dave
We had always been used to sourcing our own holidays, so were a little sceptical when a close friend introduced us to Susan, suggesting...
Feb 1, 2021
"Susan provides a real lesson in how to build a lasting connection and trust" - Derek and Elma
In a world where customer service often seems no longer to be a high priority, Susan provides a real lesson in how it should be done and...
Jan 22, 2021
"Susan has a vast industry knowledge and contact book, and knows the best places to stay" - Kim
Susan has been my reliable go-to travel expert since I was fortunate to be introduced by a work colleague a few years ago. She is very...
Jan 16, 2021
“Susan always comes up trumps in finding the perfect destination” - Deborah
Susan is a brilliant travel agent. She is extremely knowledgeable, well-travelled, helpful and incredibly conscientious, always coming...
Jan 12, 2021
“Susan will only book you a holiday if it fits your criteria” - Neil
Susan is always my first stop when considering travel options and holidays. She always takes the time to survey and carefully study all...
Jan 8, 2021
"She has a real ability to ensure that the smallest details are not overlooked" - David and Sue
We are very grateful to Susan for the excellent help she has provided in arranging our holidays over the years. She has a real ability to...
Jan 8, 2021
"Susan will always find us the best options at the best price" - Penny and Bob
Susan has been our travel consultant for several years and will always be our first port of call when considering future holidays. She...
Jan 4, 2021
"Susan delivers a personal and exceptional level of customer service" - Ana
Susan is the best travel agent we could wish for, always taking the time to understand our requirements and delivering a valued, personal...
Dec 23, 2020
"Susan's attention to detail is glorious. No problem is too small to deal with" - Stuart
Everything that I have booked through Susan has been superb. Her attention to detail is glorious. No problem is too small to deal with. I...
Dec 18, 2020
"Susan’s meticulous attention to detail gives us complete peace of mind" - Kevin
We were lucky to discover our travel specialist, Susan J Pentelow, quite by chance and have booked many different types of holidays with...
Dec 16, 2020
"Susan always handles our holidays with efficiency, courtesy, good humour and speed" - The Robinsons
We met Susan’s parents on a Caribbean cruise and became friends. On a visit to see them a few years back, we were introduced to Susan and...
Dec 16, 2020
"Susan is extremely helpful, accommodating and easy to talk to" - Karen
Susan is undoubtedly my “go-to” travel expert - she provides an exceptional service and I cannot recommend her highly enough. She is...
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